Terms and Conditions

ALL SALES ARE FINAL UNLESS THE PRODUCT IS INCORRECT OR DAMAGED.

 

Shipping Policy

All Skyward Mind products are packed and shipped from either Los Angeles, California or Charlotte, North Carolina.

The location the product is shipped from depends on a number of factors such as product availability and stock in the warehouse and a number of other factors.

Please understand that it takes about 2-7 business days to create Apparel Products (T-Shirts, ETC) and 2-5 business days for Non-Apparel Products (Posters, ETC).

 

 

Estimated Shipping Delivery Times:

To get a general understanding of when to expect your order, you need to add your Shipping Time on top of the Product Creation Time.

97% percent of orders are shipped within 5 business days. More than half of all orders are shipped within 3 business days or less.

If you order more than one product, they may be sent out in different shipments. We do try to minimize the number of packages shipped though.

Estimated Shipping Delivery Time for the USA: 3-5 business days

Your order will be sent out on average within 3 days of ordering.

 

 

International shipping:

Currently Skyward Mind is only selling to the United States and is not providing service to other locations. This may possibly change in the future.

 

 

Order never arrived:

If your order did not arrive, be sure to let me know!

But first check your Shipping Confirmation and make sure that you had entered the correct address. If the address was incorrect, I’ll be happy to send you another order to the correct address, but it will have to be at your expense.

If the shipping address was correct, get in touch with me at [email protected] noting your Order Number. I will see what can be done.

 

 

Returns policy

ALL SALES ARE FINAL UNLESS THE PRODUCT IS INCORRECT OR DAMAGED.

Damaged items:
The last thing I want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with me within a week’s time!

Wrong size:
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabeled. Let me know and I’ll get you sorted out.

If you’d like a different size, get in touch with me at [email protected] and I’ll let you know what your next steps are.